Terms &
Conditions
Last Updated: April 2, 2025
Welcome to Stella Signature.
These Terms and Conditions, the Terms of Use of the website Stellasignature.com (the “Site”), and Privacy Policy (together, the “Terms of Purchase”) govern any order or purchase of product (each, a “Product”) you make on the Site.
The Terms of Purchase are an agreement between you and Stella Signature and Anheuser-Busch Companies (the “Company”).
Acceptance of These Terms
PLEASE CAREFULLY READ THE FOLLOWING TERMS, THE TERMS OF USE, AND THE PRIVACY POLICY, WHICH ARE HEREBY INCORPORATED BY REFERENCE. BY INDICATING YOUR AGREEMENT TO BE BOUND BY THESE TERMS OF PURCHASE, YOU AGREE TO BE BOUND BY THESE TERMS, THE TERMS OF USE AND TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE PRIVACY POLICY, AND YOU ENTER INTO A LEGALLY BINDING AGREEMENT WITH COMPANY.
IF YOU DISAGREE WITH THESE T&CS, YOU MAY NOT USE OUR SITE OR PLACE ANY ORDERS.
Eligibility
You must be at least 21 years old to use our site and purchase our products.
You represent and warrant that you have the right, authority, and capacity to enter a binding contract and to abide by these T&Cs.
Personalization
Personalization Content: You are responsible for ensuring that any text, image, or design you submit for personalization does not infringe third-party rights or personality rights or violate any law.
Right to Refuse: We reserve the right to refuse or cancel orders at any time, including for any violation of these T&Cs or if we believe the personalization content is inappropriate, offensive, or infringes on our Intellectual Property (IP) or that of a third party.
License to Use Customer-Provided Content: By submitting any personalization content (text, designs, images) to us, you REPRESENT AND WARRANT that you own or have the necessary rights to use and upload such content. You grant the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display the content for the purpose of fulfilling your order and to cover promotional uses.
Prohibited Use: You agree not to use any Company IP or the Site in a manner that violates any law or regulation or infringes the rights of any third party. No content that is defamatory, obscene, hateful, or harassing will be accepted as Personalization Content.
Intellectual Property
Ownership: All trademarks, service marks, logos, trade names, and other proprietary designations of Stella Artois used on the Site are the sole property of the Company or its licensors and may not be copied, imitated or used in whole or in part, without prior written permission.
SOCIAL MEDIA SITES AND THIRD PARTY LINKS
— From time to time, the Platform may include features and functionality that allow you to interact with other sites that are not under our control ("Linked Site"), including various social media websites ("Social Media Sites"). Anheuser-Busch provides these features, functionality and links to you only as a convenience and does not endorse any Linked Sites or Social Media Sites. Anheuser-Busch is not responsible for the contents or transmission of any Linked Site or Social Media Site or for the terms of use or privacy practices of any Linked Site of Social Media Site. You should carefully read the policies of any site you visit. Also, in the event that you use any Social Media Site to comment upon Anheuser-Busch or any of its products, you agree that you will always clearly and conspicuously disclose any material connection you have with Anheuser-Busch (if any) or any consideration you may receive from Anheuser-Busch in connection with your comment (if any). Under no circumstances are you authorized to make any claim regarding Anheuser-Busch or any of its products on any Social Media Site regardless of any material connection you may have with Anheuser-Busch or your receipt of any consideration. IF YOU MAKE ANY CLAIM REGARDING ANHEUSER-BUSCH OR ANY OF ANHEUSER-BUSCH’S PRODUCTS ON A SOCIAL MEDIA SITE IN VIOLATION OF THE FOREGOING, YOU, AND NOT ANHEUSER-BUSCH, SHALL BE THE SOLE AUTHOR OF SUCH CLAIM AND SHALL BE SOLELY LIABLE THEREFORE.
SUBMITTED IDEAS
— While Anheuser-Busch appreciates your interest, we expressly request that you do not submit any ideas, suggestions, concepts, techniques, procedures, methods, systems, designs, plans, charts, or similar materials (collectively “Submitted Ideas”) except via the website available at www.ab-ideas.com. All Submitted Ideas will be subject to the policies published at www.ab-ideas.com. We ask that you never submit an idea that you consider to be confidential and/or proprietary. All Submitted Ideas disclosed or offered to us by you shall be deemed to be non-confidential and non-proprietary and shall become the exclusive property of Anheuser-Busch. Further, you understand and acknowledge that Anheuser-Busch employs both internal and external resources which may have developed or may in the future develop ideas identical or similar to your Submitted Ideas and that Anheuser-Busch is only willing to consider the suggestion on these terms. In any event, you acknowledge and agree that Anheuser-Busch assumes no obligation of confidentiality or nondisclosure, express or implied by considering your Submitted Ideas. Without limitation, Anheuser-Busch shall be entitled to unrestricted use of the Submitted Ideas (in whole or in part and including, without limitation, any derivations thereof) for any purpose whatsoever, commercial or otherwise without any form of compensation.
NO ARCHIVE
— Even if this Platform includes features and functionality that permit you to upload certain Submissions to our services or systems, this Platform is not and shall not function as an archive. Anheuser-Busch shall have no liability to you or any other person for loss, damage, or destruction to your Submission. You shall be solely responsible for maintaining independent archival and backup copies of any Submission.
Orders
Order Placement: When you place an order for a personalized chalice, you must provide accurate information, including shipping details and any personalization instructions.
Order Confirmation: After placing an order, you will receive an email confirming receipt of your order. This email does not constitute acceptance of your order but only confirms that we have received it. We will confirm your order's acceptance once your payment is processed and we have verified that your personalization request complies with our guidelines.
Territory: Only residents of the United States who have reached the age of majority may place orders through the Site. Orders will be shipped to the United States only.
Pricing and Payment
Currency: Unless otherwise indicated, all prices and other amounts are in American dollars.
Pricing: Prices are listed on the Site and are subject to change without notice. Any promotions or discounts will be subject to additional terms.
Taxes: Unless otherwise stated, prices listed on the Site do not include taxes (e.g., VAT, sales tax). You are responsible for any applicable taxes.
Payment Methods: You agree to provide accurate and complete payment information and authorize us to charge your payment method for the total amount of your order, including any applicable taxes and fees.
Shipping and Delivery
Shipping Times: Any shipping or delivery dates are estimates only and are subject to processing time, product availability, and personalization requirements.
Shipping Costs: Shipping fees, if any, will be calculated and displayed at checkout.
Title and Risk of Loss: You are responsible for the title and risk of loss of Products upon our transfer of them to the carrier.
Shipping: The shipping process and available options, including delivery method, carrier and estimated date of delivery or time for delivery, are described during the purchase process. We reserve the right to use a substitute carrier for your purchase at any time, at our discretion.
Delivery: The delivery date of your purchase depends on the shipping method you have chosen. We will estimate the time it will take to deliver the Product(s) you purchase through the Site. This time is provided as an estimate only, and the Company shall not be responsible in any manner for deliveries made outside of this time frame.
Returns and Refunds
Personalized Products: Due to their customized nature, personalized Products are non-refundable and non-returnable unless they arrive damaged or defective.
Damaged or Defective Items: If you receive a damaged or defective Product, contact us within thirty (30) days of receipt, providing a detailed description and photographic evidence. We may offer a replacement or refund at our discretion.
Return Process: Returns or exchanges for non-personalized items or under specific circumstances must comply with our [Return Policy]. Additional charges (such as shipping) may apply.
Warranty Disclaimer
NO EXPRESS OR IMPLIED WARRANTIES: THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
NO GUARANTEE: THE COMPANY DOES NOT GUARANTEE THAT THE PRODUCTS WILL MEET YOUR REQUIREMENTS, BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS WILL BE CORRECTED.
We accept no liability for any failure to comply with these Terms and Conditions where such failure is due to circumstances beyond our reasonable control. If we waive any rights available to us under these Terms and Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
UNITED STATES ONLY
— This Platform is intended only for users in the United States. By using the Platform, you agree and acknowledge that the Platform is hosted in the United States and that data collected through the Platform will be stored and processed in the United States. Please be advised that through your continued use of this Platform, which is governed by U.S. law, these Terms and Conditions, and the Anheuser Busch Privacy Policy, you are transferring your personal information to the United States and you consent to (a) such transfer, (b) the application of the laws of the United States and/or the State of Missouri with respect to any dispute arising from or related to the Privacy Policy and/or your use of the Platform, other than such rules, regulations, case law, and/or international treaties that would result in the application of the laws of a jurisdiction other than the United States or the State of Missouri, and (c) the exclusive jurisdiction of the courts of the United States and the State of Missouri.
DIGITAL MILLENNIUM COPYRIGHT ACT
— Anheuser-Busch is committed to respecting and protecting the legal rights of copyright owners. As such, Anheuser-Busch adheres to the following notice and take down policy, in full compliance with Section 512(c)(3) of the DMCA (17 U.S.C. § 512 et seq.). If you believe any of the Content infringes upon your intellectual property rights, please submit a notification alleging such infringement (hereafter a "DMCA Takedown Notice"). To be valid, a DMCA Takedown Notice must (i) be provided to Anheuser-Busch’s designated agent, ("Copyright Agent"), as set forth below, and (ii) include the following:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works;
Identification of the material claimed to be infringing or to be the subject of infringing activity and that is to be removed or access disabled and information reasonably sufficient to permit the service provider to locate the material;
Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that, under penalty of perjury, the information in the notification is accurate and you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
Anheuser-Busch’s Copyright Agent to receive DMCA Takedown Notices is: email: trademarks@anheuser-busch.com. For clarity, only DMCA Takedown Notices should go to the Copyright Agent; any other feedback, comments, online purchases or other communications should be directed to the applicable customer service links posted on the Platform. You acknowledge that in order for Anheuser-Busch to be authorized to takedown any Content, your DMCA Takedown Notice must comply with all of the requirements of this Section.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, ARISING OUT OF OR RELATED TO THESE T&CS, THE USE OF THE SITE, OR THE PURCHASE OF ANY PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE T&CS SHALL NOT EXCEED THE AMOUNT PAID FOR THE APPLICABLE PRODUCT.
Indemnification
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS, LIABILITIES, DAMAGES, LOSSES, AND EXPENSES, INCLUDING REASONABLE ATTORNEY’S FEES, ARISING FROM OR IN ANY WAY RELATED TO:
YOUR MISUSE OF THE SITE OR PRODUCTS,
YOUR VIOLATION OF THESE T&CS,
YOUR INFRINGEMENT OF ANY THIRD-PARTY IP OR OTHER RIGHTS IN CONNECTION WITH PERSONALIZATION CONTENT.
BINDING ARBITRATION
– Any controversy or claim arising out of your use of the Platform, these Terms and Conditions, and/or our Privacy Policy shall be settled by binding arbitration before Judicial Arbitration and Mediation Services (“JAMS”), in a location determined by the arbitrator as set forth herein (provided that such location is reasonably convenient for claimant), or at such other location as may be mutually agreed upon by the parties, in accordance with the procedural rules for commercial disputes set forth in the Comprehensive Arbitration Rules and Procedures of JAMS (“JAMS Rules and Procedures”) then prevailing, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitrator shall be selected pursuant to the JAMS Rules and Procedures. Please go to www.jamsadr.com to see a complete copy of the JAMS Rules and Procedures or to submit a claim for arbitration.
In resolving a claim for arbitration, the arbitrator shall apply Missouri law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law. In the event that you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal (other than that claims will not be arbitrated on a class or representative basis), or otherwise conflicts with the rules and procedures established by JAMS, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, the portion that is deemed invalid, unenforceable or illegal is that claims will not be arbitrated on a class, representative, or collective basis, or as a private attorney general on behalf of other persons similarly situated, then the entirety of this arbitration provision shall be null and void, and neither you nor we shall be entitled to arbitrate the dispute. Upon filing a demand for arbitration, all parties to such arbitration shall have the right of discovery, which discovery shall be completed within sixty days after the demand for arbitration is made, unless further extended by mutual agreement of the parties. Disputes regarding the arbitrability of any claim shall be resolved by the arbitrator.
THE ARBITRATION OF DISPUTES PURSUANT TO THIS PARAGRAPH SHALL BE IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU MAY NOT BRING ANY CLAIM AS A PRIVATE ATTORNEY GENERAL ON BEHALF OF OTHER SIMILARLY SITUATED PERSONS. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED.
BY AGREEING TO THE ARBITRATION OF DISPUTES AS SET FORTH HEREIN, YOU AGREE THAT YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND LIMITING YOUR RIGHT TO APPEAL. DO NOT USE THIS SITE IF YOU DO NOT AGREE TO THE FOREGOING BINDING ARBITRATION PROVISIONS.
Changes and Amendments
We reserve the right to update, amend, or modify these T&Cs at any time. If we make material changes, we will post a notice on our Site or otherwise notify you. Your continued use of the Site after the changes become effective constitutes your acceptance of the revised T&Cs.
Severability
If any provision of these T&Cs is found to be invalid, illegal, or unenforceable by a competent court, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of these T&Cs shall remain in full force and effect.
Contact Us
If you have any questions, concerns, or comments about these T&Cs or our Products, you may contact us at:
Phone: 1-800-DIAL BUD (342-5283) Monday through Friday, 11am to 8pm CST
Email: crg@anheuser-busch.com
Address: One Busch Pl, St. Louis, MO 63118